Main Company Number as SMS sender
Customer would like to have an option to use the main company number as the sender of all SMS from the accoun for privacy purposes of direct numbers
22
votes
Rammy
shared this idea
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Matt
commented
We would like to be able to text from our main number otherwise it is difficult to monitors text messages when they are going back to individual users. Clients call the direct number back versus calling the main number which shortcuts the workflow.
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CDell
commented
I feel that it is important for our patients to send and receive texts and calls from the main number. It creates confusion when you received from several random numbers.
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Melanie
commented
Yes, this would make things so much easier if we could respond from the main text number. Please make this change!!