Different Ringtones for Extensions and Numbers
Would be great when someone dials the general company line and for instance presses 1 for Sales vs. if someone dials your number or extension directly for the ringtones to be different. This way when receiving the call I can tell if it is a general sales lead calling the company or someone trying to reach me directly and answer the call accordingly.
David
shared this idea
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Luis Danilo
commented
We are on a similar case regarding the needed ringtones. For example we have a local/direct number incorporated into our account for our Branch Office. It would be awesome to have the availability to add a custom ringtone to this local/direct number, we we can answer the phone accordingly if a customer is calling the main company of the branch office. I was reading an article on Ring Central that this feature was used to be available on the App., where you was able to set up ringtones also for call queue and direct numbers, but I do not see it available anymore. Could you please reinstate this feature on the app? Thank you!
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Luis Danilo
commented
We are on a similar case regarding the needed ringtones. For example we have a local/direct number incorporated into our account for our Branch Office. It would be awesome to have the availability to add a custom ringtone to this local/direct number, we we can answer the phone accordingly it a customer is calling the main company of the branch office. I was reading an article on Ring Central that this feature was used to be available on the App., where you was able to set up ringtones also for call queue and direct numbers, but I do not see it available anymore. Could you please reinstate this feature on the app? Thank you!