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'RingCentral Desk Phone password change.' has been merged into this idea

Phone & Messaging: Hardware

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Ability to customize password for Poly phones without reverting it to the default.

Due to configuration via assisted provisioning, whenever the customer is changing the password of the phones, it just reverts back to the default password. Customer would like more customization power.

7 votes
Aliyah shared this idea  ·   ·  Report…  ·  Admin →
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  • Anton commented  ·   ·  Report

    Critical security risk.

  • John commented  ·   ·  Report

    Team,

    We are facing this issue. 5 polycom's connected to RC. They contiue to reset passwords for Admin and user to the default.

    Our infosec team is kiliing us.

    Any thoughts on how to get this fixed?

    John DWorske

  • Edgyl Collado commented  ·   ·  Report

    RingCentral Desk Phone password change. Polycom desk phone revert back to its default password on the next after changing the password when devices are purchased from RingCentral and is locked.

    Needs to have a way to change password on the GUI without it going back to it default set up even if this is locked under RingCentral.

    This is prone to attack and has security rick.