SMS Retention
Please expand the retention of text messages and calls between sales reps and customers to one year please
134
votes
Stanislav
shared this idea
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Michael
commented
For long term customers, its easy to exceed 5000 sms messages and it would be helpful to keep that dialog with your customers/ clients
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David
commented
My SMS messages are automatically being deleted after a couple of months, which apparently is how long it takes me to accumulate 5,000 total SMS messages. I have an additional Ringcentral number that gets little use but would not be recognized by my customers. Ringcentral does not allow me to combine the capacity of both lines to use on one extension.