Adding more lines for single phone
To be able to answer more than 3 calls that has been transferred to user and switch between them.
3
votes
Joyce
shared this idea
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Leadbreakers Debt Debbie
commented
If we have an attorney that has a line on hold, one active and a new call comes in, the user is not aware of the 3rd or 4th call and the system directs the call to VM or settings for call handling. Our attorney's want the option to answer these calls if needed