Super Admin able to Upload contacts to Users from Admin Portal + Company-Wide Directory Import
Companies have a lot of shared contacts that are needed for their businesses to run.As of right now, the importing of contacts can only be done at the individual User level. As a Super Admin and the Primary service technician of the phone system for many customers, They are looking for me to "Just get it done" and do not want to be bothered doing it themselves. This causes issues when I have to go and log into each of the user's accounts to upload the CSV file.Having a central Directory that I, as the Super Admin, can upload these to and/or having the ability to upload them to the users from the Super Admin account would alleviate some of the burden.
TP Test
shared this idea
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Nathan
commented
What was delivered was the barest minimum sadly.
You cannot see the imported contacts to edit them, it is really intolerant of any spaces in your telephone numbers and MUST have the country code in all of them.
You have to keep manually updating them with a CSV! - not at all greatthe documentation is here:
https://support.ringcentral.com/article-v2/Managing-the-shared-directory-of-external-contacts-in-the-RingCentral-Admin-Portal.html?brand=RingCentral&product=RingEX&language=en_US