Plantronics Headset Integration in Desktop App
It would be fantastic if the new RingCentral App for Desktop would incorporate the same Plantronics/Poly headset integration that exists in the Phone app. Right now, when using a Plantronics headset, the modern Desktop app does not know how to handle button presses on the headset for answering/hanging up or muting/unmuting. All call controls have to be done from the app itself instead of allowing for headset control.
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Jason
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Chris
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Currently the plantonics hub works with the RC Phone app, but it does not work with the RC Desktop app. Answering calls and muting calls with the in-line controls on the USB Poly headsets is a must have for us.