Caller ID - Update All
I am the primary administrator for our company phone system that includes approximately 2,500 employees, each with a unique phone number.Managing Caller IDs is laborious because each employee has 9 or more values that have to be updated (Phone, RingOut from Web, RingMe, Call Flip, Fax Number, Mobile App, Additional Desktop App, Common Phone, and Alternate Call ID). I understand that different companies and types of companies have legitimate needs to have unique values for each type, BUT, it would be really nice if you could add some kind of "Update All" or "Apply to All" button that would push the same Caller ID number to all number fields. To update 1 employee's number, we have to click the Edit button, enter the number, hit enter/search, click the selection, and click Done. So it's 5 clicks times 9 numbers = 45 clicks to update a single person's number. It's very inefficient.Thank you for considering this request.
Guy
shared this idea
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Jayvee
commented
It will be better if we can assign a caller ID to multiple users at the same time instead of doing it one by one. Its a waste of time if we have over 100 extensions and we need to change the caller ID using the admin portal one by one.