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'Calls originating from IVR Menus are not being recorded' has been merged into this idea

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Capability to include IVR menus on ACR

RingCentral customers are now looking to include calls going to IVR menus included in ACRThis will help them manage all calls when doing employee audit.

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Vince Vales Jr shared this idea  ·   ·  Report…  ·  Admin →
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  • Paola Bianca Navarra commented  ·   ·  Report

    Why are calls originating from IVR Menus not being recorded? It's a must to have this feature.