Capability to include IVR menus on ACR
RingCentral customers are now looking to include calls going to IVR menus included in ACRThis will help them manage all calls when doing employee audit.
5
votes
Vince Vales Jr
shared this idea
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Paola Bianca
commented
Why are calls originating from IVR Menus not being recorded? It's a must to have this feature.