Call company contacts listed within RingCentral App Contacts List
When searching for the Limited Extensions within the contacts list of the RingCentral All in One app, I noticed that they were not appearing. I also noticed that for the regular extensions (Digital Line Premium) that have not been activated (aka Placeholder Accounts), are also not appearing within the contacts list of the RingCentral All in One app.I do not recall this issue occurring within the original RingCentral Phone desktop app...I recall noticing all company contacts were listed within the contacts list of this RC Phone desktop app.Bring back the ability to search for all company contacts within the RC App, just as it was working within the RingCentral Phone Desktop app.
Marques
shared this idea
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AdminBecky
(Admin, RingCentral)
commented
Hey, thank you for submitting this idea. We see that you created a case for this and supported indicated that this feature is working as intended. We'll share this idea with the product team to make sure they are aware of your use case.