Option to play the prompt in IVR menu just once prior to connecting to extension.
option to play the prompt in IVR menu just once prior to connecting to extension.
6
votes
Ronald Martin Mallari
shared this idea
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Teddy commented
It should have been standard.
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Richard commented
Actually if an IVR has no key presses, it should be assumed that we only want to play the prompt once and move on.
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Richard commented
At the moment I have to create a queue with 0 wait time and a dummy user just to play a prompt. This is lunacy. I should be able to have an IVR that just plays my prompt and transfers.