Allow users to send and receive audio files/notes in text
Like with SMS/MMS messaging on smartphones, allow RingCentral users to send audio notes/files as text messages to other phones. Sometimes it is easier to send an audio message for the recipient to be able to hear and replay as needed or it is safer to send an audio message than text (for example when driving). In turn, a better method of listening to audio messages from others is needed.
2
votes
Jason
shared this idea
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Harmony
commented
Yes, please add this feature for text messages (currently only allowed internally). Many clients these days prefer audio messages to discuss more complex issues or details