Real time call screening
I am often on one outgoing call, when an important second call comes in. I currently use a human teller receptionist so that I can be told who is calling about what, and prioritize accordingly, REAL TIME.Call screening should go like thisRC. “May I ask your contact information and nature of call?”Caller “joe re your dishwasher”At that point RC should reply, “please hold on a moment”And nearninstantly send me a voice to text of what the caller just said. It can be sloppy, just need to know who and about what.Then give me a few (customizable) options I can select w ONE click, like different colored buttons. Don’t make me wade through menus, I don’t have time.…WHILE CALLER IS STILL ON HOLD!”hold on a sec, I will be with you in just a moment”I’m on a call write now but will call you back soon”“Let me call you tomorrow”ignore
David Wartofsky
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