User Selectable Desk Phones
We have 4 locations, and have many employees that travel around from location to location on a daily basis. We have even more employees that change physical offices throughout the day. Every office/desk station has a physical Polycom phone+headset combo. Currently, RingCentral has no method for a User/Employee to change their desk phone in the system, and they must find an Admin to go in and swap their desk phones in Admin Portal. I would think RingCentral would allow Users to be more 'mobile' in their workday and allow them to change their own desk phone. If a user is working in 'Office A' today, and moves to 'Office B' tomorrow morning, they should be able to easily tell the RingCentral system 'Hey, I will be using Office B Desk Phone today, and not using Office A Desk Phone anymore'.Our previous cloud-based phone system easily let users select any desk phone in the entire organization to use, at any time.
Jay
shared this idea
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Brittany
commented
We are constantly having to manually reassign extensions for users who travel to different branches which is very time consuming for both IT Admins and the users who have to wait to have their extension assigned. It would be very beneficial to have the ability for users to reassign their own extensions without having to make the phone a "Hot Desk" phone.
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Darlene
commented
This would be of great benefit to my company since we have people who move from desk to desk on a daily basis.