Allow individual users to use RC Credentials when SSO is enforced for others
Some customers need the ability to authenticate a custom application for server-side connection via password-flow. However, when they enforce SSO on the account, this option goes away. If a single user in the account could authenticate via RC Credentials while the rest of the users are enforced for SSO, this would solve the issue.
9
votes
Dave
shared this idea
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Dan
commented
Customer needs "SSO only" for login. However, in the case that SSO server failed or customers are not able to sign in with SSO, they do want to have to reach out to RingCentral support. They would like an option in Roles and Permissions, for example, for a super admin to continue to login via email or SSO if needed.