Syncing RingCentral Desktop Phone App and Unified App
Overview:
The current RingCentral ecosystem offers both a desktop phone app and a unified app for communication and collaboration. However, these applications operate independently, lacking synchronization capabilities. Introducing a feature to sync the RingCentral desktop phone app and unified app would streamline user experience, enhance productivity, and foster seamless communication across platforms.
JA
shared this idea
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Vince
commented
Need This
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Gary
commented
This feature limitation is now a frustration point for our customer recently put on RC. This idea is now a year old, how can we get this expedited?
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Todd
commented
The fact that the desktop phone & apps dont sync or talk to each other is ridiculous. So, if DND is on the phone, do you have to go to the desktop app and phone app to mark them as DND? They should all show it if one shows it.