← RingCentral Ideas

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13 results found

  1. Desk Phone and Desktop application Sync

    93 votes
    Planned  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Gary commented  · 

    Can't express enough how critical this is to customer satisfaction with RC

    Gary supported this idea  · 

  2. Enable AI transcription on Desk phone

    104 votes
    Planned  ·  31 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Gary supported this idea  · 

  3. Syncing RingCentral Desktop Phone App and Unified App

    12 votes
    3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Gary supported this idea  · 
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    Gary commented  · 

    This feature limitation is now a frustration point for our customer recently put on RC. This idea is now a year old, how can we get this expedited?

  4. Pop-up window for incoming calls

    15 votes
    New  ·  5 comments  ·  RingSense & AI » Accessibility  ·  Admin →
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    Gary commented  · 

    Agreed, while clicking the 'x' on the pop-up window (which keeps the call connected), it is an unnecessary step for say a receptionist who uses the "Favorites" as her buttonbox. Added note, even after x-ing out the pop-up to get back to the original call screen, the Favorites screen has now changed requiring more steps to get back to that screen. It would be beneficial to have this pop-up as a toggled option.

    Gary supported this idea  · 

  5. Ability to add paging extensions to Presence settings of user extensions

    15 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Gary supported this idea  · 

  6. Transfer Directly to Voicemail Softkey - On Mitel 6940 Phones

    31 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Gary supported this idea  · 

  7. Park Location Reminder or Display Park location on phone display

    8 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Gary supported this idea  · 

  8. RingCentral App for desktop will not show contacts in Manually Created Outlook 365 Contact Folders by Users

    11 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Gary supported this idea  · 

  9. Allow handling of multiple Call Queue calls

    114 votes
    24 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Gary supported this idea  · 

  10. System schedules accessible via Queues, channels, IVR

    20 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Gary supported this idea  · 

  11. Call Queue voicemails available in RC APP and GUI interface

    63 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  12. Mute incoming call notifications while currently on a call

    566 votes
    46 comments  ·  Phone & Messaging » Other  ·  Admin →
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  13. Use the app in conjunction with a physical phone

    157 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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