Settings and activity
23 results found
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31 votes
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62 votes
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15 votes
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146 votes
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Gary
commented
I have to concur with the sentiment from the others on here. Is there a reason this is still under review?
Gary
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40 votes
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21 votes
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27 votes
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22 votes
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146 votes
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31 votes
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106 votes
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Gary
commented
Can't express enough how critical this is to customer satisfaction with RC
Gary
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278 votes
Gary
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324 votes
Gary
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Gary
commented
This feature limitation is now a frustration point for our customer recently put on RC. This idea is now a year old, how can we get this expedited?
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22 votesNew · 8 comments · AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Accessibility · Admin →
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Gary
commented
Agreed, while clicking the 'x' on the pop-up window (which keeps the call connected), it is an unnecessary step for say a receptionist who uses the "Favorites" as her buttonbox. Added note, even after x-ing out the pop-up to get back to the original call screen, the Favorites screen has now changed requiring more steps to get back to that screen. It would be beneficial to have this pop-up as a toggled option.
Gary
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17 votes
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36 votes
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9 votes
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12 votes
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116 votes
Admins, learn how to set up this feature here!
Gary
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25 votes
Gary
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Our healthcare client had a patient emergency and were already used to "0" internal dialing from their Mitel platform. Every second wasted could cost a life. The request for "0" to be dialible internally and programmable to the client's requirements should be considered Vital but the highest I could mark this 'vote' was critical.