← RingCentral Ideas

Settings and activity

15 results found

  1. Idle behavior shows users offline even though they are available and logged into RC.

    130 votes
    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Gary supported this idea  · 

  2. Bulk Upload Devices

    18 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Gary supported this idea  · 

  3. Desk Phone and Desktop application Sync

    98 votes
    Planned  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Gary commented  · 

    Can't express enough how critical this is to customer satisfaction with RC

    Gary supported this idea  · 

  4. Enable AI transcription on Desk phone

    142 votes
    Planned  ·  43 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Gary supported this idea  · 

  5. Sync RingCentral Desktop Application With RingCX

    208 votes
    Under Review  ·  14 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Gary supported this idea  · 
    An error occurred while saving the comment
    Gary commented  · 

    This feature limitation is now a frustration point for our customer recently put on RC. This idea is now a year old, how can we get this expedited?

  6. Pop-up window for incoming calls

    16 votes
    New  ·  5 comments  ·  RingSense & AI » Accessibility  ·  Admin →
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    Gary commented  · 

    Agreed, while clicking the 'x' on the pop-up window (which keeps the call connected), it is an unnecessary step for say a receptionist who uses the "Favorites" as her buttonbox. Added note, even after x-ing out the pop-up to get back to the original call screen, the Favorites screen has now changed requiring more steps to get back to that screen. It would be beneficial to have this pop-up as a toggled option.

    Gary supported this idea  · 

  7. Ability to add paging extensions to Presence settings of user extensions

    15 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Gary supported this idea  · 

  8. Transfer Directly to Voicemail Softkey - On Mitel 6940 Phones

    32 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Gary supported this idea  · 

  9. Park Location Reminder or Display Park location on phone display

    8 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Gary supported this idea  · 

  10. RingCentral App for desktop will not show contacts in Manually Created Outlook 365 Contact Folders by Users

    11 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Gary supported this idea  · 

  11. Allow handling of multiple Call Queue calls

    115 votes
    25 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Gary supported this idea  · 

  12. System schedules accessible via Queues, channels, IVR

    22 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Gary supported this idea  · 

  13. Call Queue voicemails available in RC APP and GUI interface

    63 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  14. Mute incoming call notifications while currently on a call

    567 votes
    46 comments  ·  Phone & Messaging » Other  ·  Admin →
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  15. Use the app in conjunction with a physical phone

    158 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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