reducing the delays for automatic routing to the operator when a caller did nothing and the calls are routed to a Company Greeting.
We wanted to get an option to reduce the number of seconds for automatic routing to the operator, when a caller did nothing after listening to the company greeting. Right now the delay is around 6-8 seconds and that is crucial especially some customers are rushing or in a tight schedule as well.
3
votes
Kyra
shared this idea
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Benjamin
commented
Too much of a delay between ringing. Please fix this matter.
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Randolp Logronio
commented
This is important to increase efficiency and productivity especially for small business with high volume callers.