Add Conference Number as one of IVR key press
Able to add the conference number as one of the key press options so the caller will no longer have to manually dial in the number.
Carell Jane Trazo
shared this idea
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Michael
commented
This is a critical feature and one that I lost when I migrated from another phone system to RingCentral. This surely must be a fairly easy lift programmatically. Please consider making this happen. I will continue to try to find work-arounds or other ways to reach the end goal which is this:
An end user must be able to dial a phone number and either automatically be joined into a conference or be presented with an IVR that can then allow them to choose a key press option to join a specific conference.
We provide services to folks with various significant disabilities which make using a number pad on a phone very difficult. Many used to have the conference number on a speed dial button because dialing the telephone number was too difficult. This is an accessibility issue from our perspective.