Announce call queue name first before answering the call
Announce call queue name first before answering the call. This feature is only working when you have the call queue member's call routing set to answer with an external number and not when set to answer it with an App only.
2
votes
![](https://secure.gravatar.com/avatar/d94733eb236c64804dfb6f9c050e06f4?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
-
Louis commented
Should be noted that the app does display the Queue name but it would be nice for the choice for a voice annoncement in the app. RingCentral support (Jessa) and others are above average!