RingEX Mobile app needs to work with Android Auto for calls.
RingEX for mobile needs to fully support audio for calls as a minimum, but also allow audio for meetings. Currently, users have to access the mobile handset to make or answer calls, or even see the details of a call. This means use of the app does not comply with UK law.
Teams, Zoom phone, etc can already do this.
Ring Central also have a blog post which says the following:
RingCentral is compatible with both Apple CarPlay and Android Auto so you can place calls and join meetings (audio only) while staying focused on the road.
https://www.ringcentral.com/us/en/blog/5-phone-hacks-every-ringcentral-user-should-know-about/
This statement is simply untrue and needs addressing urgently.
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Ravi commented
In Today's Mobile Support of RingCentral Mobile apps on Android Auto and Apple Car Play can be a useful utility for our Busy Customers.Features added can be: Support for HD Voice Call 2. Leaving a Voice Note should be possible while driving through Apple Car Play or Android Auto to Customers.