BT Call forwarding via Virtual Extensions
In RC JIra RC-62900 we have come across an architecural limitation for BT accounts with International numbers(non-UK numbers). In BT accounts with international numbers, the extensions without primary number cannot conduct call forward to PSTN as the PAI/DIV headers can only contain the UK main company number.
Impacted Use case: Call forwards can be easily configured in the account using virtual extensions, ie the call flow PSTN-> Extn A call forwards -> Extn B(without primary number) call forwards to -> PSTN Dstn
Extn A will be able to configure a call forward to a frequently used PSTN Dstn using the internal number of Exten B.
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Deepthi
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