Automatic Caller ID Name Saving Problem:
Currently, when receiving calls on a RingCentral number, the caller's name (if available) is displayed but not automatically saved to the user's contact list. This requires manual input and can be time-consuming, especially for frequent callers.
Customization: Allow users to control whether the caller ID name is automatically saved to the Personal contact list or a specific custom contact list.
Duplicate Prevention: Implement measures to prevent duplicate entries in the contact list if the caller ID name already exists.
Privacy Settings: Provide users with the option to opt-out of this feature if they prefer to manually manage their contact list.
Benefits:
Improved Efficiency: Saves time by automating the contact saving process.
Enhanced User Experience: Provides a more seamless and intuitive experience for managing contacts.
Increased Productivity: Allows users to quickly identify and return calls from known contacts.
By implementing this feature, RingCentral can provide a valuable enhancement to its contact management capabilities, improving the overall user experience and productivity.
Dhanie Estrella
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