Ability to identify existing customer Customer wants to know if their callers are existing customers or new customers on the incoming call information. 3 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback LoginOkta SSO Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Timothy shared this idea · Sep 12, 2024 · Report…Report… · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback LoginOkta SSO Signed in as (Sign out) Close Close Submit Rating New · Sep 12, 2024 Tweet Add a comment… Remove Attachment Attach a File We're glad you're herePlease sign in to leave feedback LoginOkta SSO Signed in as (Sign out) Close Close Post comment Submitting... An error occurred while saving the comment