Entra ID
We use Entra ID account provisioning service with RingCentral. It works pretty well but we have noticed that RingCentral users created using the provisioning service have their Caller ID set to our main number. We would like it to default to the user's Primary Number.
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Ben
commented
As an idea to this, could the option to import user's phone number attribute be included so when mapping a user's entra object to RC it also uses the attribute to set as their number?