outage communication
Experienced an outage yesterday with all my phones on my company lines on 1/22/25.
Ringcentral main customer service line was not connecting including my phone lines.
No email from ringcentral on the outage.
No text on my phone number.
Nothing on the ringcentral website main page.
No notification on the ringcentral app.
Recommend Ringcentral place a notice on the app main page that says "OUTAGE Expected Resolution in 1-2 hours" something like that - or at least put it on your website or email us. Nothing came through. Horrible way to do business with your customers.
I finally during the outage found this website page that I couldn't find on the ringcentral site that listed current outages which is how I found out.
Fix it folks your a communication company that should communicate with the best of them!!!!!!
Scott
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