Call Queue Toggle on/off from All Deskphones
Need a feature where the client can go up to the "Main Reception Phone" and press a command or key to "Turn OFF/ON" the Call Queue hours. Meaning the rules in place for the Call Queue take effect.
For example, I have to leave at 2pm and my office is open till 5pm.
I would go up to the main reception phone itself and press *72 and the Call Queue then get's forwarded to the main office, as the hours are turned off or the "DAY" is turned off for that call Queue. Then if I return at 4pm I can press *73 to turn the hours back on / call queue.
This feature or setup is available to my clients via a different provider but they are on the old pots line. If this feature is something we can get, which triggers the ON/OFF of the Call Queue in the portal for the MAIN desk phone it would help my clients.
SysNet
shared this idea