Allow users to disable Call Waiting even if they're a call queue member
We are not allowed to turn off call waiting.
We're getting an error "Call Waiting cannot be toggled off because you are a member of at least one call queue set to
distribute multiple calls. To turn off Call Waiting, contact your system administrator."
The only option is to remove a user from a call queue group. This feature should be corrected, Users should be able to disable call waiting even if they are call queue members.
2
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tiago
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