Automatic MMS Optimization and Expanded Format Support for Desktop App
equest Summary
The customer has requested several enhancements to improve the multimedia messaging experience on the RingCentral Desktop App. The request is based on observations of inconsistencies between the mobile and desktop platforms, and aims to streamline the sending of multimedia content while ensuring better compatibility and usability.
Requested Enhancements
Dynamic File Handling:
Enhance the Desktop App to automatically adjust or optimize multimedia file sizes for successful delivery, similar to behaviors observed in the mobile application.
Improved Error Messaging:
Update error messages related to multimedia limitations to be more informative and reflective of actual delivery constraints, providing clearer guidance to users.
File Format Support Expansion:
Add support for widely used image formats to increase compatibility across various devices and platforms.
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