Overview:
Currently, administrators do not have the ability to view which users have enabled auto-reply text messaging within their individual RingCentral apps. The only way to verify this setting is by logging into each user account manually, which is time-consuming and inefficient—especially for organizations with a large user base.

Proposed Enhancement:
Add a feature to the Admin Portal (or relevant dashboard) that allows administrators to easily view the auto-reply SMS status for all users in their organization. This could be displayed as a column in the user management table or within the messaging settings section for each user.

Benefits:

Operational Efficiency: Eliminates the need for admins to log in to individual user accounts to verify auto-reply settings.

Improved Oversight: Ensures consistent messaging behavior across departments, especially in customer-facing roles.

Faster Troubleshooting: Reduces response time when investigating unexpected auto-replies or messaging issues.

Scalability: Supports enterprise-level account management by simplifying configuration audits.

Suggested Implementation Options:

Include an "Auto-Reply Enabled" column in the admin view under user settings.

Allow export of user messaging settings for auditing and compliance purposes.

Provide filtering/sorting based on SMS auto-reply status.

We believe this enhancement would greatly improve the administrative experience and help maintain messaging consistency across the organization.

Thank you for considering this request.