More global context:

Description of the Idea:
When a user updates their email address in their profile (User Details), RingCentral should automatically reflect this updated email in the notification settings used for alerts and reports.

Suggested Improvement:
- Implement automatic synchronization between the email address set in the user profile and the email used for notifications.
- Maintain the ability to manually override the notification email address when needed, in cases of specific user requests or operational exceptions.

Why it Matters:
- Today, updating a user’s email in their profile does not propagate to notification settings, leading to missed alerts or inconsistencies.
- This causes confusion, extra administrative overhead, and increased risk of communication failure.
- Having email synchronization with a manual override provides a best-of-both-worlds approach: automation for simplicity and flexibility when needed.

Expected Benefits:
- Reduced administrative effort when updating user contact information
- Improved reliability and consistency of email notifications
- Better user experience and fewer support tickets regarding missed alerts

Conclusion:
Automatically aligning the notification email address with the user’s profile email — while preserving the option to manually override it — would improve usability, reliability, and efficiency across the platform.

Let me know if you’d like an example scenario or further clarification.