Option to turn off EOL Device Notification in the Admin Portal.
Currently, there's an EOL banner / message in the Admin Portal when you navigate to Phone System. The message will say that a deskphone is tagged a EOL. After checking, the link: https://support.ringcentral.com/deskphones-and-devices/end-of-life-devices.html provided by Tier 3, it ends up that the customer doesn't have affected phones in the account. There is no option to remove the message even after this.
6
votes
Tommy
shared this idea
-
Omar
commented
We need to be able to remove the notification message with hope that if in a future case we do have a real security issue with upcoming EOL devices, we can be sure that the warning is real instead of ignoring it and having a real issue then.