Caller ID
(RingCentral Multi-Site Caller ID Display Enhancement Request)
For a multi-site account, please implement a way to have the RingCentral site caller ID number display on the first line and the caller's caller ID display on the second line, instead of the site caller ID and caller's ID displaying on one line.
If possible, have the caller's phone number display on the third line.
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Primo
commented
Here is a snapshot of a client calling and displaying our R&A site ID and, on the same line after the (dash), displaying the caller's caller ID.
I would like to be able to separate these two lines of information and have it display the client's caller ID on the second line.
The caller's ID phone number can be on the third line, but it is not as important.