Support for French Special Numbers and Short Codes (e.g., 3179 for RIO)
Currently, RingCentral accounts using French phone numbers are unable to dial local special short codes, specifically 3179. When an outbound call is attempted to this number, the call fails immediately.
We request that RingCentral update its outbound routing tables and coordinate with its local European carriers to recognize, support, and successfully route calls to French special numbers and short codes. Specifically, full access must be granted to 3179, which is the national automated service used to obtain a line's RIO Code (Relevé d'Identité Opérateur).
1
vote