Disable "Start video call" from team messaging
Within RingCentral team messaging, any member of a Team can click the "Start video call" button. Doing so instantly rings every single member of that team simultaneously.
Because this button sits prominently in the UI, it can be easily clicked by accident, where dozens or potentially hundreds of employees in the team are suddenly blasted with a live video call notification, causing workplace disruption, confusion, and embarrassment for the accidental caller. Currently, there is no way for a RingCentral Administrator or Team Owner to disable, hide, or restrict this feature.
We would love to see RingCentral implement the following granular controls and guardrails to prevent these disruptions:
1.) Team Size Guardrails (Auto-Disable): * Introduce a smart threshold where if a team has more than 50 people, the "Start video call" capability is automatically disabled by default. An administrator or team owner must then explicitly toggle it on if they want to allow it.
2.) Team-Level Admin Toggles:
Give Team Admins/Team Owners the ability to completely disable video calling for any Team. Add an additional option under Team admin settings for video calling, to control who can initiate group video calls within that specific team. Options: Everyone, Team Admins only, or Nobody