Automatically add standard Call Queue members email addresses for receiving VM when you add them to a queue. Current process is manual.
Please update the Admin portal to automatically add standard Call Queue members email addresses for receiving VM when you add them to a queue. Current process only allows adding each call queue members email address manually by editing the call queue notifications.
2
votes
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Rocco
commented
Edit: Add an agent field that RingCentral Administers or queue mangers can select which will automatically populate the email address of the call queue team members.