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1501 results found

  1. We would like to be able to download all of our ringcentral video meetings from cloud storage en-masse. Currently, the only way we seem to be able to do it is account by account, 1 video at a time through the web interface.

    2 votes

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  2. Customer unable to send invite through the RCV app when sync in with the Apple calendarCustomer's verbatim: I want the members field available same as when you do the invite using google or outlook

    2 votes

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  3. Looking for support for RC Rooms with multicamera participant support such as Logitech Sight:Logitech Signs Compatibility pageIts really painful when RingCentral lags behind in featureset and support for innovation - Please provide support and better communication with the future of the Rooms featuresets.

    2 votes

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    0 comments  ·  Rooms  ·  Admin →
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  4. SFDC case number: 16434477SFDC case link: https://rc.lightning.force.com/lightning/r/Case/5002H00001RGXkvQAH/viewCompany: Mid-Atlantic Federal Credit UnionRC UID: 3002918020 (74 lines) ESTCurrent Total MRR: USD 4,050.86Contact name: Chad VillondoContact email:cvillondo@mafcu.org

    2 votes

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  5. Needs to have full support for RCM within VDI environment as their meetings crash when it is done inside the VDI.

    2 votes

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    0 comments  ·  Webinar  ·  Admin →
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  6. When the customer was on mute as host, the entire system audio he was playing was also muted, and all attendees were unable to hear the slides or presentation he was playing.

    2 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  7. Add a feature where the Participant box or another pop-up window to completely remove when sharing screen on RCV. Instead, merge it with the same window so that the Participants will appear at the top of the screen of your Video Meeting like the one that is showing from the Participant's side.

    2 votes

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  8. more options to edit and touch up one’s apperance would be so helpful and is really the only option you guys lack from the competition. A lot of times I have to miss groups to go fix my face with either make up or just miss the whole meeting . I have heard others say the same thing that apperance on video is so unforgiving they go to other providers when possible . So hopefully this is could be a priority and gets better.?.?….. I don’t know , but I do know you guys would benefit greatly because of the…

    2 votes

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  9. The love reaction (a red heart) would be a great addition to RC Video reaction options. MS Teams has this offering.

    2 votes

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  10. Creating a conference room with 3/4 digits would be awesome. Internal only to start and have the ability to add a line for external users to connect. Dialing a long distance number with a complicated code is too much for a bunch of people to connect to a conference.Having moved over from Asterisk - I miss this feature.

    2 votes

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    0 comments  ·  Webinar  ·  Admin →
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    1. French Language Support for Park Location Announcements

    The customer is using Call Park and would like the system-generated park location announcement (for example, "Call parked on location 801") to play in French instead of English.

    Currently, the language of this announcement is tied to the account's regional settings and system-generated prompts, with no option to customize the language specifically for Call Park announcements. The customer would like the ability to:

    Configure the language used for Call Park announcements independently of the account's default language.
    Support French-language announcements for multilingual environments.
    2. Call Waiting Functionality for Call Queue Agents

    The customer…

    1 vote

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    New  ·  0 comments  ·  Other  ·  Admin →
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  11. Add a feature that allows RingCentral customers to add or delete numbers in bulk from the call block list in the RingCentral Admin Portal. Currently , customers can only add and delete numbers in the call block list individually.

    1 vote

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    New  ·  0 comments  ·  Other  ·  Admin →
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  12. In AI Receptionist, if you set up the announcement before greeting and you test it, it seems that there is no pause. The customer is requesting to have an option to adjust the duration. For example, they called the main number, they hear the announcement then pause for 30 seconds, then the greeting .

    1 vote

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    New  ·  0 comments  ·  Other  ·  Admin →
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  13. The customer is requesting to have an Australian accent by default for closed captions and transcriptions.

    1 vote

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  14. Ring Central scheduler on the app

    Customer wants to have a scheduler of the RCV on the app at all and not on the calendar

    1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  15. When internet is not stable, quality of video is changing often. Give me possibility to choose quality of video. It will be better for my user expirience

    1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  16. It would be nice for an automatic call back to be made by the system to those numbers who dialed the company's main number during after hours

    1 vote

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  17. ability to add logo or picture to the sms using a toll free number

    1 vote

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  18. Option to retrieve corrupted files for video meetings.

    1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  19. Prior to the recent update (some time around end of March/beginning of April for me) there was an option in the meeting chat to have the chat auto download once the meeting had finished. This option has since been removed and the chats no longer auto download. Please bring this back as an option.

    1 vote

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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