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1433 results found

  1. Integrate with Adobe Captivate Prime

    integrate with an LMS

    1 vote
    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  2. Integration with Syncro MSP

    I'd like to have an Auto-Attendant ask a caller to enter their ticket number in order to be connected to an agent. The integration would need to pull over ticket number and ticket status from Syncro MSP. The Syncro MSP API does provide that info, along with other customer specific info.

    2 votes
    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  3. Call Transcription functionality + API capabilities

    Please, implement an ability to see a call transcription and offer an API integration of that capability with other platforms.

    7 votes
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  4. Have text integration. We miss important texts that are only showing up in the app. We’re not able to see texts on the web application o...

    ...r on our cell phone via cell phone integration. Texts are only viewable on the app.. we miss important texts frequently 9 out of 10 times

    4 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  5. Show "TO" information on Dynamics 365 module!

    We have 55 phone numbers under one user account. We wrote a CRM module over Dynamics 365 and the RingCentral of Dynamics saved us a ton of headaches. Each phone number represents a client and we use a shared case management system that differentiates per company via Rules and PowerAutomate flows. But we're stuck because incoming SMS/Call/Fax information does not carry "To which phone number this was sent" information!Basically we need to see:From (212) 365-4023To {RingCentralPhoneNumber}on all these items... Right now only From information is displayed and it's not enough :-)Meanwhile, this thing works so beautifully I can cry. Thank…

    1 vote
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  6. Allow the function "Create Call Log" to be disabled on RingCentral For Salesforce.

    Some people may need it, however, for customers that have a heavy volume of outbound calls, it is inefficient, if the back button still needs to be pressed, in order to make another outbound call.

    1 vote
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  7. Add Top Producer CRM to integrations list

    Top Producer is a leading Real Estate CRM that is likely to continue to grow. It would be beneficial for us to have Ring central integrate with our CRM so that we can have records of the calls and texts and information we send through ring central in our database.

    1 vote
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  8. More Zapier Actions

    I would benefit from being able to automatically add a ringcentral contact once a contact is created on my CRM (Lawcus) or Google. Right now both the actions and triggers on Zapier are quite limited.

    10 votes
    Future Consideration  ·  2 comments  ·  Integrations  ·  Admin →
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  9. Senta CRM

    Connect Senta CRM to be able to call from a website and flash up on screen who is calling

    1 vote
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  10. Outbound Caller ID Switch Options on RingCentral for Microsoft Teams

    If a user has numbers for multiple states and/or countries, it would make it easier if on the dial pad, the caller id number selected will have a drop-down option so that other numbers can be selected. The main RingCentral App has it. The other integrations should have it as well.

    2 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  11. service autopilot integrate with ring central platform

    did not find service autopilot on the list of supported apps please creat an APA

    1 vote
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  12. Miro integration similar to Zoom

    I would love to see an integration with Miro, similar to the way Zoom integrates with Miro. See here: https://miro.com/works-with-zoom/

    1 vote
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  13. Integration with ManageEngine/ServiceDesk Plus

    RingCentral integration with ManageEngine/ServiceDesk Plus for robotics/automation

    3 votes
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  14. Glip: Create task as Zapier action

    We can have messages post from Zapier but cannot get tasks to be created. It would be great to have a task generate automatically as a result of a form submission.

    4 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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  15. Sharepoint integration within RC App

    The request is to integrate RingEX with Sharepoint, potentially as an alternative to standard file storage.

    26 votes
    Future Consideration  ·  0 comments  ·  Integrations  ·  Admin →
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  16. Velocify CRM integration

    Useful to be able to integrate the 2 for efficiency of use.

    1 vote
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  17. Access Direct Messages in Outlook Plug-in

    It would be very useful is you could access and reply to "Direct Messages" from within the Outlook plugin. This would save us from having to have multiple programs open and be able to work from within our outlook program.

    4 votes
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  18. Integrate with Marketing Pro

    This is a CRM and client marketing app.

    1 vote
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  19. Provide RingCentral Service Status APIs

    Customer wants ability to query, or subscribe to webhook for service status updates similar to information available at status.ringcentral.com.Similar request from LaSalle (who also is a partner and wants to build a central interface for customers)Lasalle UID: 2413574020https://rc.lightning.force.com/lightning/r/Account/0012H00001Z7aMsQAJ/view12K ARR

    6 votes
    Under Review  ·  0 comments  ·  APIs  ·  Admin →
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  20. Sync Contact Directories between CISCO 525G IP Phone and Office 365

    sync Contact Directories between CISCO 525G IP Phone and Office 365

    2 votes
    Under Review  ·  0 comments  ·  Integrations  ·  Admin →
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