1658 results found
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Ability to install the RingCentral app twice on the same device to log in with a different extension
The user would like to have two RingCentral applications on a single mobile device. She prefers this over using the "Switch Account" option, as there's a high chance she may still miss calls, SMS messages, or faxes. She wants the ability to download and install the same app again in order to log in to a different extension.
2 votes -
Netsuite logging
Log a call to Netsuite eventhough it is not Affilaated with any company
1 vote -
Add an Integration with Autotask PSA
We use Autotask PSA as our CRM and ticketing system. Would love to have an integration with RingCentral so it could display the Company or Contact from the caller ID when receiving an incoming call.
1 vote -
Ability of the system to update E911 automatically after outages
Ability of the system to update E911 automatically after outages
1 vote -
Integrate with Vagaro (salon software)
I would love for this to connect to Vagaro Salon software to fully integrate and only have to manage one database.
1 vote -
Slack feature
Mirror all the feature of RingCentral desktop app to Slack especially the click to dial, Ai notes.
1 vote -
Salesforce noise reduction
Add a feature on RingCentral for Salesforce to have the same feature of Rc app which is the icon to "Turn on the background noise cancelation"
8 votes -
Integrate SPOG for Netsuite
Ability to have a panel to switch/manage RingEx and RingCx users through the integrations with Netsuite
1 vote -
Implement Call recording back up with One Drive/SharePoint
Please Implement Call recording back up with One Drive/SharePoint.
1 voteThere is a feature we will soon be releasing to developers that may very well make this an easy problem to solve. In the meantime, I would reach out to our partners at RingClone or Theta Lake who have independent products that do this already.
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Rc for Hubspot bulk SMS
Send bulk SMS using RC for Hubspot
2 votes -
Hubspot recording
Ability to record all calls in Hubspot by using Hubspot recording ability even ACR is not available/ enable on RingCentral side
1 vote -
Hubspot native integration movable window
For Hubspot native integration customer wants the movable calling integration wondow to be pin and open on the same tab of all the website he is accessing
2 votes -
n8n
n8n is workflow automation platform similar to zapier, which is already integrated with RingCentral. It will be great if there is integration available for n8n and n8n is also a popular workflow automation platform https://n8n.io/
11 votes -
Force a number associated with multiple contacts to display as a Department or Site
Currently, if a phone number is associated with multiple contact records, the application will show all contacts linked to the same number without any filtering.
We are looking for a way to force a number associated with multiple contacts to display as a Department or Site number during dialing.
4 votes -
SSO attributes
it would be great if we can push attributes to RC from our IdP using SSO to assign users to sites, groups, call queues etc.
if we can push attributes from our IdP to RC and users would be assigned based on their attributes from the IdP we can automated users queue assignment sites assignment etc all via the SSO connection, which would save a lot of time of manually manage the users and assignments.1 vote -
For Engage Digital - Add action to perform another check so it will not pushed to that agent who then has to transfer
For Engage Digital Issue: email is pushed to the agent, but they can not respond as they no longer have access to the channel.
- Add an action to perform another check so it will not be pushed to that agent, who then has to transfer
1 vote -
App Connect - retroactive log more than 100 calls
Ability to Retroactively log a call on App connect more than 100 calls.
1 voteApp Connect as you know can retroactively log the last 100 calls. After that, calls can be logged manually. We will consider this feature, but there are a number of concerns related to performance, and allowing users to elect how many calls to log.
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I would like to see my calendar in RingCentral from Gmail
I would like to see my Gmail Calendar in Ring Central
1 vote -
Create a Follow-up Task for Hubspot
Enable users to create a "Follow-up" call task similar to Hubspot's task feature
1 vote -
Create an option to enable/disable recording announcement for Hubspot
Create an option to enable/disable recording announcement for Hubspot new native integrations
1 vote
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