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1357 results found

  1. Project management- better functionality to track users tasks and workflows - look at Monday.com clickup or Trello as examples Need a time tracking feature to manage tasks of staff

    1 vote

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  2. Would be great to get an integration with Contractor Foreman

    1 vote

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  3. 1 vote

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  4. Attach disclaimer in sending fax

    1 vote

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  5. Problem Statement: Currently, the SSO Enable toggle switch is visilbe to all users regardless of their roles. This can create confusion for users who do not have the permission to modify these settings and may propose a risk for accidential misconfigurations.

    Proposed Solution: Introduce a role base visibility logic for the SSO toggle, usign a user settings template to determine visibility based on specific role levels. This approach ensures that only the selected admins etc can view and manage the setting while hiding it from other users and provide more flexibility in managing roles.

    3 votes

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  6. To be able to receive forwarded calls from another user in MS Teams.

    2 votes

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  7. bility to received the duplicate email file on the other super admin on the account and not just on the main super admin

    1 vote

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  8. Ability to set uo the MS Teams EA without tieng to sspecific user account

    1 vote

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  9. When you share a file in RingCentral applications, the link or file will also update without reposting the same link or file. Please check the first 5 minutes of this youtube link :

    https://www.youtube.com/watch?v=YgG-px5XrpQ&t=725s

    2 votes

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  10. When sending out SMS display company name instead of just phone number.

    1 vote

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  11. Audit trail Mute visibility -Ability to check the extensions that muted the calls on audit trail, this is to further check the users who mutes the calls when reviewing the call recordings for audit.

    2 votes

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  12. if there is a caller can they create a new contact/automatic lead or call log? we would like each call to create task / logs even if the User is not logged into CTI

    2 votes

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  13. RingCentral Hiubspot showing all answered calls by other team member on all calls when the call is directed or going to call queue

    1 vote

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  14. Improve the ability to authenticate the MS Teams presence sync using teams admin and user admin credentials instead of global admin .

    1 vote

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  15. Add a call transcription feature to log calls from RingCentral into Zoho CRM.

    2 votes

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  16. We do not use all the Custom Objects that are installed with the managed package, so the Custom Objects are taking up valuable resources. It would great if the we have the option to delete/remove the Custom Objects that are not needed, especially Custom Objects for Activities.

    2 votes

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  17. Users in a queue must not log a missed call for members of the call queue that didn’t answer the call even though the call was answered by another member to avoid confusion

    1 vote

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  18. 2 votes

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  19. Improve audit trail to show more details for Log in events - show what the users is using when logging in SSO or normal log in RC username and password

    1 vote

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  20. We are implementing Yardi CRM IQ and they are having issues with call routing. Here is the note from Yardi support. "When we call any third-party number, we need a response of 180Ring, indicating the phone is in fact waiting for someone to answer. Instead, with Ring Central, they provide us a SIP response of 200 OK, which means the call has been answered even when it really hasn't been. That is why we can't pull the call back to any secondary route and all calls will show as call instead of voicemail. Because of that there is nothing we…

    1 vote

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