1443 results found
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Add Telus Business Connect Phone to Winget Repository
Hi, I am a Business Connect client and we are leveraging Winget (Windows Package Manager) as a method of keeping our apps up to date. We noticed Ringcentral.Ringcentral is in the repository, that's great but I was wondering if you could potentially push Telus Business Connect apps to Winget as well? If you are not the right person, can you please suggest a contact at Telus to reach out to?
2 votes -
Able to see profile on Avatar icon on RC App for MAC Devices.
Please add the ability to see Profile information for RC app for Mac devices (mobile or computer), just like how Android and Windows devices are.
1 vote -
Automatic Task creation on Salesforce from incoming calls
Requesting to have a feature for both salesforce and Ringcentral to have an Automatic Task Creation per every call that comes into their system and company.
7 votes -
Mass update setting of Cloud PBX portal for all users
Would like to have a setting for Mass update setting of Cloud PBX portal for all users.This will help to make changes easily for all the user who is using or integrated with cloud PBX.
3 votes -
Integrate with Outlook so you can click the phone icon in profile/contact cards to dial the number.
Is there a way to configure ring central desktop app to call the phone number from an outlook profile card? There's a phone icon when you hover or click on a contact in outlook but you can't click the button. Microsoft Teams works like this. It would be faster if you could just click the phone icon instead of going to RC desktop app or outlook add in and type the name / number, when you could just make two mouse clicks and dial the number right away.
12 votes -
RCCC Supervisor Tools specifically needs to live within SFDC Service Cloud Voice
RCCC Supervisor Tools specifically needs to live within SFDC Service Cloud Voice - Competitor Vonage offers this today.
1 vote -
allow adaptive cards to take full width available
Right now you can programmatically post cards to a ring central room, but they are very limited in width. So if you try to post something like a table of data, you can do it, but your table will tend to get cut off. There will be lots of free space to the right, but the cards won't use that. It can be pretty annoying. I'll attach an example.
2 votes -
App to integrate Odoo with Ring Central
An app to integrate Odoo with Ring Central would be helpful.
8 votes -
1 vote
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RingCentral Reach Gold Partner Here. We are finding many of healthcare customers using NextGen EHR. Strong inteterest in a RingCentral i...
...ntegration with NextGen. embedded RingCentral App in NextGen EHR. Screen pops, dialing, possibly call records and call recordings.
2 votes -
Disable Call Logs Delete for ALL users/managers/everyone.
For a business environment, there should be an option for ALL inbound/outbound calls to be logged and a SUPER ADMIN should be able to stop a manager from deleting call logs.
4 votes -
HoneyBook CRM integration
Add HoneyBook CRM
4 votes -
Adding a do not disturb key to the call pickup group or desk phone.
agents are receiving calls while not in the queue on the Bridge console. In the bridge console it require the agent to be a part of the call pickup group in the Belcan queue to answer call while in a call. The issue is when the agent logs out the bridge console and the queue calls still ring the desk phone. The only solution from Ring is to remove the agent from the pickup group each time they log out the bridge console. This will have the administrator to added each agent as a admin which will not work.
2 votes -
Integration with PharmacyRX
Better service the independent pharmacy market with an integration with PharmacyRX who is a leader in that space.
1 vote -
Allow QQ Catalyst integration in RingCentral
QQCatalyst is a 3rd party program, an Agency Management System that provides operational, marketing, and sales pipeline management tools. Purposely wanting to integrate in order to have the ability to get the profile of caller on a pop up.
1 vote -
Need to remove "Share Code Snippet" in Glip when file sharing is disabled
For security reasons, the customer SFIL MUST disable file sharing in Glip to avoid propagation of viruses.When disabling file sharing in Glip Admin, users can still exchange Code Snippet.Customer demonstrated that they were able to share EICAR virus using this feature.They consider this as a security threat and want to disable that capability of sharing code snippet when file sharing is disabled.
7 votes -
Notification bot to pull notification from Crowdstrike Falcon
It is useful as it will be a faster way to get notified if an alert of the particular criteria gets triggered. One won't have to check emails or have to keep the portal open all the time to get notification.
1 vote -
Hoping For IFTTT Support and applets.
Wish there was IFTT support with RingCentral with the applets. I'm not smart with computer and IFTT Makes It easy to delever information to almost any platform i need from. From live call display for free pbx. The same would be great for here to help out even more. We use IFTT for alot and its unsupported. Just being our luck as we are Considerable familour about pipedream and other apps like that. I'm old school. I would love to be able to get my inbound info from IFTT the same way as i would on this platform that's great.
2 votes -
TextMe Feature
an we put a button on our website or email that will allow a customer to text us like the ringme feature works
1 vote -
Salesforce: Add MS Teams embedded dialer plugin as supported outbound endpoint
Some customers use Teams as their primary collaboration and calling application and Salesforce as the CRM. It would be helpful for users to be able to stay in Teams for calling while using Salesforce.
3 votes
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