1611 results found
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Browser generated notification in the windows system tray or the browser icon in the taskbar to flash for incoming calls or SMS
Browser generated notification in the windows system tray or the browser icon in the taskbar to flash for incoming calls or SMS
3 votes -
Automatic resending of failed faxes
To have an option in RC app setting to enable - Automatic resending of failed faxes through RingCentral app and other devices associated with the account.
9 votes -
n8n
n8n is workflow automation platform similar to zapier, which is already integrated with RingCentral. It will be great if there is integration available for n8n and n8n is also a popular workflow automation platform https://n8n.io/
11 votes -
Remove some of the navigation items from the Ring Central for Salesforce Page
Option to remove some of the navigation items from the Ring Central for Salesforce Page but they are locked, since it is a managed application.
2 votes -
Data synchronization on BigQuery CRM
When I download a file and upload it on my database in BigQuery, the data should synch and have the same format from the original file so that it will copy all the information on my database.
2 votes -
RC for Hubspot Native App using Safari browser
Mac OS 15.7.4 Safari browser 26.3
Unable to get HubSpot app to connect with Ringcentral. After logging in to both platforms and attempting to connect them, fail/error message in Hubspot app:
"You're missing necessary parameters The following parameters are missing and are needed to continue with the integration process:
-clientid
-redirecturi
Please contact the integrator1 vote -
Hubspot Integration SMS retention policy
Extend retention of SMS just like RC app
1 vote -
User Provisioning feature inquiry
Users provisioned with the EntraID integration are not showing as active on the RingCentral platform, how do we remedy that problem?
Users automatically provisioned are being created with default RingCentral extension numbers, does the EntraID SCIM integration have the ability to update that extension number after the user is created?
We will have numerous spare DID's on our account when this process is fully complete, can the Entra integration correct the DID selection?1 vote -
Call Queue Option for Integrations Console - Hubspot
Enable admin to setup and select Call Queues for Call Log Inclusion/Exclusion List
1 vote -
MS Teams plug in
Custmer request:
If two versions of the application are present in the system, doesn’t the RC plugin choose to run the latest version?Is there any way to control which version is run when two version of the application are present?
Your development team need to make sure the plugin app checks if another version of the RC application installed, and uninstall it or upgrade.
1 vote -
DocketWise
AI notes from calls posted to the client account associated with the phone number the call came from and tagged RingCentral or Phone Call.
1 vote -
Salesforce call routing settings
Customer wants to directly route the call of the existing clients within their Salesforce environment to the Salesforce case owner
1 vote -
Multiple Company Greeting
Customer want to set up a different greeting for the number assigned to an Auto-Receptionist and different greeting for the Company Main Number.
1 vote -
Rearrange contacts not in alphabetical order in Beetexting app
Ability to rearrange contacts not in alphabetical order in Beetexting app will be a great help, like arranging from main number to users
1 vote -
Sync contacts from RedTail to App Connect
Enable to sync contacts from RedTail to App Connect
1 vote -
Integrate with Smokeball
Integrate with Smokeball (legal law practice software)
1 vote -
Allow Contacts from Connected Accounts (M365, Outlook, Google) to be Added to Favorites
Currently, users cannot add contacts integrated via M365, Outlook, or Google to their Favorites within the RingCentral app. When these contacts are the source, the option to add to favorites (STAR button) is not available.
In contrast, contacts originating from RingCentral, TELUS, or AT&T can be added to Favorites without issue.
Users should be able to add contacts from connected accounts (M365, Outlook, Google) to their Favorites, provided the contact has a valid phone number. This aligns the behavior with contacts originating from RingCentral, TELUS, or AT&T.
Benefit / Business Justification:
- Improves user efficiency and contact accessibility.
- Provides…2 votes -
RingOut
Use Ringout for deskphones and other devices
6 votes -
HubSpot Inbox Feature
Utilize RingCentral for HubSpot with the HubSpot inbox feature
6 votes -
Extracting more RingSense Data via Reports or API
We want to find a way to extract the reports already found under RingSense (CSAT, etc), and specifically call quality and CSAT scores like how reports from RingCX Analytics can be sent to an S3 bucket or e-mail via schedule; if not possible, then we can also perform API calls, but the current API seems limited and does not provide the full array of information found in the dashboards.
6 votes
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