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1421 results found

  1. Facilitate creating task to call numbers on recurring basis

    I am a chronic care nurse and I call the same people every month. Is there or could there be a way for me to plug the patient's name, phone number, chart #, and time of call in a task? I would like to use the task section to build my patient list for the month so that I don't have to use a paper weekly/ monthly planner. Maybe high light the phone number and RingCentral can dial the call?I bill for my service as a chronic care nurse so once I build my panel for the month I can…

    1 vote
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  2. integration to hollander international pinnacle

    increase sales productivity while providing a better experience for customer

    1 vote
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  3. Add the ability to send an automatic reply to text messages.

    We could set expectation as to when they will receive a reply. Patients seem to think someone is answering their text messages 24/7. They get upset if they are replied to quickly. It is only during office hours.

    1 vote
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  4. Sync part of corporate Microsoft/Google Directory

    Boulanger has a need to integrate a phone contact list. This will be for vendors, partners, other stores etc.The need here is to provide all RC users with an external contact list. Those contacts are not RC users. Two solutions are possible : 1 - either integrate a flat file so that each user is able to retrieve this list. But then this could lead to discrepancies : all users may not upload the file or when a number changes or a contact changes then this file need to be re uploaded.2 - the second solution would be to have…

    11 votes
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  5. Monday.com Integration

    You have several other CRM/Collaboration softwares. I would like to suggest Monday.com

    16 votes
    Under Review  ·  7 comments  ·  Integrations  ·  Admin →
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  6. RingCentral application to be available in Microsoft store

    RingCentral does not have an approved app in the Microsoft store.This doesn’t allow someone to work inside the company sandbox to create meetings and integrate with outlook as well as copy and paste anything needed

    1 vote
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  7. Transfer/Forward call (pre-call control) to multiple folks simultaneously

    I'm building out some complex call routing. Listening to telephony events, and using the Telephony Call Control API, I have the ability to transfer a call to a specific user after doing a quick lookup on our CRM.In the event of no phone number in our CRM, we want to route the call to different groups of individuals. It's not the same group of individuals every time, it will fluctuate based on availability and last call taken. So any sort of custom call handling logic that RingCentral provides, won't suffice.The Telephony API, allows me to forward to a single extension.…

    2 votes
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  8. Bloomerang CRM integration

    We are swtiching to Bloomerang for our CRM company. I asked someone on chat and they told me that Bloomerang is not supported with RingCentral. Any change they might get connected?Bloomerang: https://bloomerang.co/

    2 votes
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  9. Cronberry

    THE #1 MARKETING AUTOMATION AND LEAD MANAGEMENT SOFTWARE

    1 vote
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  10. Salesforce Integration Call Disposition Subject Default

    It would be great to be able to setup a specific defaulted Subject for the Task being logged for each call activity. Currently the user has to manually change it to something else, but it would be great to have the ability as an Admin to default the verbiage there to something that makes more sense for our team. In addition, adding the ability to make it dynamic with merge fields would be even more flexible as well.

    3 votes
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  11. Allow RingCentral dialer and the Outlook Plugin to call number with "/" symbol

    calls to number with "/" symbol not going through>can not delete the character because we use the outlook plugin to dial a number from a signature without editing it. Because of an old standard the "/" is still used to separate the area code from the phone number in Germany

    2 votes
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  12. Integration for AgencyBloc

    We use AgencyBloc as our CRM software. It would be so great to have a pop up when our clients call us!

    4 votes
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  13. Feature Request: Connecting Hubspot and Its Contacts to RingCentral Unified App

    He has Hubspot mobile app and would like to connect its contacts to the RingCentral Unified mobile appSFDC case no. 14120478https://rc.lightning.force.com/lightning/r/Case/5002H00001MFrULQA1/viewcompany: Medicare ReviewRC UID: 62845139031 (2 lines) ESTCurrent Total MRR: USD 81.95Contact Name: Surry DeJohnContact Email: DeJohn@GettingBen.comContact Phone No.: (941) 374-2598

    3 votes
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  14. Adding "Reservety" app to one of your supported apps

    We need to integrate Ring Central to our Rental tool, which is Reservety so we can send auto-text option that allows us to send delivery and pick up reminders to our customer's rentals.

    1 vote
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  15. Tint Wiz integration

    Window tint, graphics, ppf, detail shops that use ring central would be able to use a CRM like Tintwiz for creating client profiles, as well as finding clients from the past more easily

    1 vote
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  16. Being able to schedule texts with integration to PCRecruiter and other ATS systems

    We may have to leave ring central without this feature in place, as it's so integral to our business.

    1 vote
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  17. Integration with Practice Panther

    I would like to be able to easily sync contacts between Ring Central and Practice Panther. I can't even do it using a Zapier bypass because the Ring Central options are so limited. The current "export contacts-edit contacts-rename doc-import contacts-pray" workflow is not in the least bit functional.

    1 vote
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  18. Salesforce Avaya integration

    Avaya Cloud Office apps are not showing Salesforce account/contact information or logging communications to Salesforce, which has the RingCentral package. The two need to be integrated so that the Avaya Cloud Office apps can be used by Salesforce users who are away from their desks or prefer to handle communications on their mobile phones.

    4 votes
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  19. Salesforce integration call pop up screen to appear even when salesforce is minimised.

    If a call comes through on salesforce but you are not working from that screen maybe you have another tab open you can not see that there is a call coming through. Therefore to add a pop up screen for all calls.

    5 votes
    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  20. Integration with Modjo sales enablement tools

    It could be interesting to link MVP to Modjo in order to help companies who invest to support they team. Already done with competitor Google, Aircall, Ringover, ZOOM.https://en.modjo.ai/integrations

    1 vote
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