Settings and activity

112 results found

1. Ability to have extension numbers that start with 0

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Nov 15, 2024

2. Ability to Disable RingCX button inside the Glip while keeping RingAgent

   8 votes

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   Under Review  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Nov 5, 2024

3. SMS CNAM

   28 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Sep 30, 2024

4. Option to remove main company number for outbound caller ID settings

   45 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Sep 26, 2024

5. Call Queue Prioritization from the same Primary Members

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Sep 20, 2024

6. Automatically print fax without being required to sign in to RC App

   8 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Sep 4, 2024

7. Request the ability to update SMS TCR registration fees on TCR Campaign registrations.

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   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Pamela Jean shared this idea  ·  Sep 3, 2024

8. Disable/Enable 2 Factor Authentication on certain users

   24 votes

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   Under Review  ·  2 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Aug 27, 2024

9. Ability to answer Google Verification Calls

   6 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Aug 27, 2024

10. Retrieve call logs in service.ringcentral.com for more than 12 months

    17 votes

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    0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Aug 15, 2024

11. Block 5 Digit Number or not Full Phone number

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Aug 12, 2024

12. CALL LOGS: INTERNATIONAL CALLING VISIBILITY

    13 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Aug 12, 2024

13. ability to delete rule under forward all calls

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    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Pamela Jean shared this idea  ·  Jul 19, 2024

14. Assign phone numbers to CCRN in MVP Admin

    11 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Jul 10, 2024

15. Allow customers to self-service set up CCRN's in Service Web

    3 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Jul 10, 2024

16. Ability to Duplicate Teams

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    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Jul 8, 2024

17. Export message data in a readable format like a conversation in the app

    37 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Jul 5, 2024

18. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

    40 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Jul 3, 2024

19. Retrieve deleted conversations

    41 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Jul 3, 2024

20. Caller ID name should be visible for Toll Free

    151 votes

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    Future Consideration  ·  30 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Jul 2, 2024