Settings and activity

123 results found

1. prioritize calls from a website that will provide a verification code

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Pamela Jean shared this idea  ·  Mar 10, 2025

2. Recover call recordings for past 90 days

   116 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Feb 27, 2025

3. Active Directory (SCIM) - Option to assign phone numbers based on the user's location

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Feb 14, 2025

4. Directory Sync to VideoPro License

   3 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Feb 14, 2025

5. Ability to set meeting presence to DND rather than Meeting (and calls disrupt you)

   24 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Feb 7, 2025

6. Calendar presence should not allow incoming calls in the app

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Feb 7, 2025

7. Change voicemail greeting through phone

   3 votes

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   New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Pamela Jean shared this idea  ·  Jan 24, 2025

8. Customer wants 2 user ext to receive fax from main fax line

   19 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Jan 16, 2025

9. Sync RingCentral Desktop Application With RingCX

   329 votes

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   Planned  ·  27 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Jan 15, 2025

10. SMS logs | Check Group SMS

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Dec 4, 2024

11. reporting to show who is the manager of all call queues

    5 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Pamela Jean shared this idea  ·  Dec 4, 2024

12. Ability to have extension numbers that start with 0

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Nov 15, 2024

13. Ability to Disable RingCX button inside the Glip while keeping RingAgent

    8 votes

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    Under Review  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Nov 5, 2024

14. SMS CNAM

    30 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Sep 30, 2024

15. Option to remove main company number for outbound caller ID settings

    49 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Sep 26, 2024

16. Call Queue Prioritization from the same Primary Members

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Sep 20, 2024

17. Automatically print fax without being required to sign in to RC App

    8 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Sep 4, 2024

18. Request the ability to update SMS TCR registration fees on TCR Campaign registrations.

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    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Pamela Jean shared this idea  ·  Sep 3, 2024

19. Disable/Enable 2 Factor Authentication on certain users

    24 votes

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    Under Review  ·  2 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Aug 27, 2024

20. Ability to answer Google Verification Calls

    6 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Aug 27, 2024