Settings and activity

31 results found

1. Customize Hold Time

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Kenmichael supported this idea  ·  Oct 8, 2026

2. Roles & Permissions -- Allow Call Recording for admin | Managers to listen to a specific users

   13 votes

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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3. Fax transmission result for Main fax line assigned to Call queue

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Kenmichael supported this idea  ·  Sep 21, 2026

4. Whisper to call queue

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Kenmichael supported this idea  ·  Apr 18, 2026

5. RC App for mobile - Call logs

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kenmichael supported this idea  ·  Mar 28, 2026

6. Outbound Calls Tagged as Robocall | RingCentral

   171 votes

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   Under Review  ·  38 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kenmichael supported this idea  ·  Mar 26, 2026

7. Automatic sending of AI notes to email

   2 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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8. Admin Visibility for Auto-Reply SMS Settings

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Details of Refused calls in Analytics report

   44 votes

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   New  ·  7 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Kenmichael supported this idea  ·  Nov 14, 2025

10. Enable AI transcription on Desk phone

    301 votes

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    Planned  ·  85 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Kenmichael supported this idea  ·  Oct 27, 2025

11. Customer would like to have the option for Call recording to be saved automatically before the 90 day expiration

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenmichael shared this idea  ·  Oct 5, 2025

12. RC desktop app "Always on Top" feature for Text messaging

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenmichael supported this idea  ·  Sep 13, 2025

13. Enabling SMS feature automatically

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Kenmichael shared this idea  ·  Jul 28, 2025

14. Administrator be able to see all users text messages

    64 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Kenmichael supported this idea  ·  Jul 7, 2025

15. Click to dial for windows 11

    2 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. CNAM for a mobile carrier

    106 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. RC app call logs

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenmichael shared this idea  ·  May 24, 2025

18. For Received Text Messages Email Notification, can we add message that was responded to in the body of the email?

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenmichael commented  ·  May 24, 2025  ·  Edit…  ·  Delete…

    Customer would like to have the option to see the text message conversation from the actual text message email notification.

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19. Extension

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenmichael shared this idea  ·  May 19, 2025

20. retrieving deleted fax, past data retention policy

    32 votes

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    New  ·  6 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Kenmichael supported this idea  ·  May 18, 2025