Settings and activity

23 results found

1. Details of Refused calls in Analytics report

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   New  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Kenmichael supported this idea  ·  Nov 14, 2025

2. Enable AI transcription on Desk phone

   231 votes

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   Planned  ·  65 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Kenmichael supported this idea  ·  Oct 27, 2025

3. Customer would like to have the option for Call recording to be saved automatically before the 90 day expiration

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kenmichael shared this idea  ·  Oct 5, 2025

4. RC desktop app "Always on Top" feature for Text messaging

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kenmichael supported this idea  ·  Sep 13, 2025

5. Enabling SMS feature automatically

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Kenmichael shared this idea  ·  Jul 28, 2025

6. Administrator be able to see all users text messages

   51 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Kenmichael supported this idea  ·  Jul 7, 2025

7. Click to dial for windows 11

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. CNAM for a mobile carrier

   86 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. RC app call logs

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kenmichael shared this idea  ·  May 24, 2025

10. For Received Text Messages Email Notification, can we add message that was responded to in the body of the email?

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenmichael commented  ·  May 24, 2025  ·  Edit…  ·  Delete…

    Customer would like to have the option to see the text message conversation from the actual text message email notification.

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11. Extension

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenmichael shared this idea  ·  May 19, 2025

12. retrieving deleted fax, past data retention policy

    23 votes

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    New  ·  4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Kenmichael supported this idea  ·  May 18, 2025

13. Call waiting

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Kenmichael shared this idea  ·  May 15, 2025

14. Have the option to use all numbers on the account as the outbound caller ID.

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenmichael supported this idea  ·  May 8, 2025

15. Ability to forward the calls to an external number but not the fax

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenmichael commented  ·  May 2, 2025  ·  Edit…  ·  Delete…

    Hello, in addition to this feature request. It would be best if we can apply this changes to internal users/phone number as well

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16. Retrieve Deleted Recording

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenmichael supported this idea  ·  Apr 15, 2024

17. Manually change the caller ID for outbound calls from his deskphone

    23 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenmichael supported this idea  ·  Apr 15, 2024

18. Fax duration

    10 votes

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    0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Kenmichael shared this idea  ·  Mar 5, 2024

19. Please change the "info" message on Analytics

    1 vote

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Kenmichael shared this idea  ·  Nov 2, 2023

20. Call handling settings

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenmichael shared this idea  ·  Dec 27, 2023