Settings and activity

28 results found

1. Whisper to call queue

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Kenmichael supported this idea  ·  Apr 18, 2026

2. RC App for mobile - Call logs

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kenmichael supported this idea  ·  Mar 28, 2026

3. Outbound Calls Tagged as Robocall | RingCentral

   117 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kenmichael supported this idea  ·  Mar 26, 2026

4. Automatic sending of AI notes to email

   2 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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5. Admin Visibility for Auto-Reply SMS Settings

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Details of Refused calls in Analytics report

   34 votes

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   New  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Kenmichael supported this idea  ·  Nov 14, 2025

7. Enable AI transcription on Desk phone

   275 votes

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   Planned  ·  75 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Kenmichael supported this idea  ·  Oct 27, 2025

8. Customer would like to have the option for Call recording to be saved automatically before the 90 day expiration

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kenmichael shared this idea  ·  Oct 5, 2025

9. RC desktop app "Always on Top" feature for Text messaging

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kenmichael supported this idea  ·  Sep 13, 2025

10. Enabling SMS feature automatically

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Kenmichael shared this idea  ·  Jul 28, 2025

11. Administrator be able to see all users text messages

    58 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Kenmichael supported this idea  ·  Jul 7, 2025

12. Click to dial for windows 11

    2 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. CNAM for a mobile carrier

    95 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. RC app call logs

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenmichael shared this idea  ·  May 24, 2025

15. For Received Text Messages Email Notification, can we add message that was responded to in the body of the email?

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenmichael commented  ·  May 24, 2025  ·  Edit…  ·  Delete…

    Customer would like to have the option to see the text message conversation from the actual text message email notification.

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16. Extension

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenmichael shared this idea  ·  May 19, 2025

17. retrieving deleted fax, past data retention policy

    30 votes

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    New  ·  4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Kenmichael supported this idea  ·  May 18, 2025

18. Call waiting

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Kenmichael shared this idea  ·  May 15, 2025

19. Have the option to use all numbers on the account as the outbound caller ID.

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenmichael supported this idea  ·  May 8, 2025

20. Ability to forward the calls to an external number but not the fax

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenmichael commented  ·  May 2, 2025  ·  Edit…  ·  Delete…

    Hello, in addition to this feature request. It would be best if we can apply this changes to internal users/phone number as well

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