Settings and activity

30 results found

1. Roles & Permissions -- Allow Call Recording for admin | Managers to listen to a specific users

   13 votes

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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2. Fax transmission result for Main fax line assigned to Call queue

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Kenmichael Martinez supported this idea  ·  Sep 21, 2026

3. Whisper to call queue

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Kenmichael Martinez supported this idea  ·  Apr 18, 2026

4. RC App for mobile - Call logs

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kenmichael Martinez supported this idea  ·  Mar 28, 2026

5. Outbound Calls Tagged as Robocall | RingCentral

   170 votes

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   Under Review  ·  37 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kenmichael Martinez supported this idea  ·  Mar 26, 2026

6. Automatic sending of AI notes to email

   2 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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7. Admin Visibility for Auto-Reply SMS Settings

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Details of Refused calls in Analytics report

   44 votes

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   New  ·  7 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Kenmichael Martinez supported this idea  ·  Nov 14, 2025

9. Enable AI transcription on Desk phone

   295 votes

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   Planned  ·  84 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Kenmichael Martinez supported this idea  ·  Oct 27, 2025

10. Customer would like to have the option for Call recording to be saved automatically before the 90 day expiration

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenmichael Martinez shared this idea  ·  Oct 5, 2025

11. RC desktop app "Always on Top" feature for Text messaging

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenmichael Martinez supported this idea  ·  Sep 13, 2025

12. Enabling SMS feature automatically

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Kenmichael Martinez shared this idea  ·  Jul 28, 2025

13. Administrator be able to see all users text messages

    62 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Kenmichael Martinez supported this idea  ·  Jul 7, 2025

14. Click to dial for windows 11

    2 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. CNAM for a mobile carrier

    106 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. RC app call logs

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kenmichael Martinez shared this idea  ·  May 24, 2025

17. For Received Text Messages Email Notification, can we add message that was responded to in the body of the email?

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Kenmichael Martinez commented  ·  May 24, 2025  ·  Edit…  ·  Delete…

    Customer would like to have the option to see the text message conversation from the actual text message email notification.

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18. Extension

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kenmichael Martinez shared this idea  ·  May 19, 2025

19. retrieving deleted fax, past data retention policy

    30 votes

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    New  ·  4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Kenmichael Martinez supported this idea  ·  May 18, 2025

20. Call waiting

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Kenmichael Martinez shared this idea  ·  May 15, 2025