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← RingCentral Ideas

Settings and activity

128 results found

  1. Expand Characters Limit For SMS

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Adriane Bartholomew supported this idea  · 

  2. System Notifications - Selectively Enable/Disable

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. Ringcentral Caller ID Name or Number should reflect to Mobile Numbers

    24 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Shared SMS were multiple users can receive and send SMS on specific number

    1,244 votes

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    292 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  5. Automatic Recording on RCV

    46 votes

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    Planned  ·  15 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  6. RC App Faxing - need ability to add info in To, Company and Phone fields

    10 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
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  7. Merging Calls in RingCentral harder to do in "New Layout"

    32 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Allowing phone numbers to have option to change geographical location for outbound call

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Increasing Paging Only group to more than 25 devices

    95 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. Call waiting for queue calls

    163 votes

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    40 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Hello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US

  11. Allow option to record inbound calls but not internal calls (extension to extension)

    70 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Admin →
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  12. Simultaneous - removed the missed calls in the Glip

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Automatic Fax forwarding to a number

    14 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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  14. Create feature that shows similar data using Analytics report and Call logs excel file

    16 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  15. Allow handling of multiple Call Queue calls

    116 votes

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    26 comments  ·  Phone & Messaging » Other  ·  Admin →
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  16. Implement a delete all button for Personal Contacts

    23 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  17. Ability to use an old version of Admin Portal

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. The Ability to disable a specific feature on the Admin Portal

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. cust want to have the option to transfer the call directly to the voicemail using presence

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  20. Zero Dialing- Do nothing

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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