Settings and activity

108 results found

1. Delivery settings of Recorded calls

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Blesilda shared this idea  ·  Jan 13, 2026

2. Option to retrieve deleted recorded calls

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Jan 4, 2026

3. Retrieve SMS content for a deleted user

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Dec 23, 2025

4. Forwarding from unanswered call to AI receptionist

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Dec 16, 2025

5. Missed call notifications for IVR menus

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Nov 26, 2025

6. Ability to delete call recording but preserve the call under call log

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Nov 23, 2025

7. SMS recipient increase

   21 votes

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   1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Nov 16, 2025

8. Business Analytics - Dashboard Easy Access

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Nov 6, 2025

9. Template to block calls automatically

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   New  ·  0 comments  ·  Events & Video » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Nov 4, 2025

10. Template to block calls automatically for all users

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    New  ·  0 comments  ·  Events & Video » Accessibility  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Nov 4, 2025

11. Capability of 1 host to create Multi-Phone Conference with a separate access code

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Edit…  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Nov 4, 2025

12. Export an excel file of all users/extensions along with all of their configuration settings.

    15 votes

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    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Oct 29, 2025

13. Have the option to switch access for Analytics reports for call queue managers and normal members

    13 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Oct 28, 2025

14. Recycle bin for deleted recordings and messages

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Oct 27, 2025

15. Forwarding of calls from user extension to AI receptionist

    16 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Oct 7, 2025
    Blesilda shared this idea  ·  Oct 3, 2025

16. Add the option to export AI notes and transcripts through the admin portal

    44 votes

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    New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Sep 23, 2025

17. Option to turn off regular SMS if Beetexting is already added in the account

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Sep 10, 2025

18. Recover call recordings for past 90 days

    111 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Aug 4, 2025

19. Increase access to historical call data

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Jul 31, 2025

20. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

    72 votes

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    New  ·  10 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Jul 16, 2025