Settings and activity

114 results found

1. Agent Analytics: Log Agent Queue Uptime

   14 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Feb 24, 2026

2. AI Notes on Deskphone

   39 votes

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   New  ·  9 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Feb 22, 2026

3. physical phone ai

   5 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Feb 22, 2026

4. SMS Messaging for Australian Users

   36 votes

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   Under Review  ·  20 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Feb 22, 2026

5. Bring up Contacts when transferring a call on desktop app (like in mobile app)

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Feb 9, 2026

6. Automatic sending of AI notes to email

   2 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Jan 27, 2026

7. Business SMS Booster (Shared SMS Inbox) Functionality on RingCentral Mobile App

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   33 votes

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   New  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Jan 24, 2026

8. call forwarding to ai receptionist extension

   28 votes

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   New  ·  6 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Blesilda supported this idea  ·  Jan 14, 2026

9. Delivery settings of Recorded calls

   1 vote

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Jan 13, 2026

10. Retrieve SMS content for a deleted user

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Dec 23, 2025

11. Forwarding from unanswered call to AI receptionist

    2 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Dec 16, 2025

12. Missed call notifications for IVR menus

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Nov 26, 2025

13. Ability to delete call recording but preserve the call under call log

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Nov 23, 2025

14. SMS recipient increase

    24 votes

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    1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Nov 16, 2025

15. Business Analytics - Dashboard Easy Access

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Nov 6, 2025

16. Template to block calls automatically

    1 vote

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    New  ·  0 comments  ·  Events & Video » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Nov 4, 2025

17. Template to block calls automatically for all users

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    New  ·  0 comments  ·  Events & Video » Accessibility  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Nov 4, 2025

18. Capability of 1 host to create Multi-Phone Conference with a separate access code

    1 vote

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Edit…  ·  Delete…  ·  Admin →
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    Blesilda shared this idea  ·  Nov 4, 2025

19. Export an excel file of all users/extensions along with all of their configuration settings.

    15 votes

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    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Oct 29, 2025

20. Have the option to switch access for Analytics reports for call queue managers and normal members

    13 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Blesilda supported this idea  ·  Oct 28, 2025