Settings and activity

59 results found

1. customize prompts for different types/reasons for outbound call failures

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Iam shared this idea  ·  Sep 12, 2025

2. RingCentral Automator- AI-generated replies to missed calls

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Iam shared this idea  ·  Aug 18, 2025

3. for the app to pause recording from ACR

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  Aug 5, 2025

4. Configure or modify the Analytics Reports dashboard in RingCentral for Salesforce

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   2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  May 19, 2025

5. Have an option to change the number of rings for extension in fixed in order call queue setting

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  May 16, 2025

6. An option to Mark calls in RingCentral application

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  Mar 25, 2025

7. Assign a ringtone to a number or group

   42 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  Mar 3, 2025

8. Auto Assign New Users to HUD

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  Feb 4, 2025

9. Minimum password length of 8 characters for third party SIP endpoints

   5 votes

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   Under Review  ·  0 comments  ·  Events & Video » Legacy Meetings (RCM)  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  Jan 27, 2025

10. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    124 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  Jan 17, 2025

11. Call transcription option in Bullhorn

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    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminByrne (Group PM, RingCentral) responded

    This feature exists and is standard in RingCentral App Connect.

    Iam supported this idea  ·  Nov 15, 2024
    An error occurred while saving the comment
    Iam commented  ·  Nov 15, 2024  ·  Edit…  ·  Delete…

    We want to have the AI notes summary and tasks automatically uploaded into Bullhorn CRM

    Save Submitting...

12. Manage Post-call Summary and Automatic notes account wide via Admin Portal

    13 votes

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    New  ·  2 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  Nov 15, 2024

13. Option to show the forwarding extension number on a federated account

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Iam shared this idea  ·  Nov 14, 2024

14. DISABLE AUTOMATIC HOTDESK SESSION TIMEOUT

    5 votes

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    1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  Nov 14, 2024

15. Forward ignored call queue calls to voicemail

    22 votes

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    New  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  Sep 18, 2024

16. Implement a feature that gives paid RingCentral accounts priority access to the newest app builds and updates.

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  Sep 10, 2024

17. Add RingCentral's Messaging to the Embedded Dialer experience in MS Teams

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  Aug 7, 2024

18. Total time of outbound calls including calls that were answered and the calls that were missed or went to voicemail are combined/calculated.

    8 votes

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    New  ·  0 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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    Iam shared this idea  ·  Jun 12, 2024

19. Option to turn off the ability to receive calls from External number

    12 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  Jun 5, 2024

20. Custom Caller ID list

    4 votes

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    1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  May 31, 2024