Settings and activity

60 results found

1. Mark Voicemail as Private

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Iam commented  ·  Oct 30, 2025  ·  Edit…  ·  Delete…

   There is a hidden option to press 5 to leave voicemail as private. This should be included on the default recording and there should also be an option to include the attachment of the private voice message on email notification

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2. customize prompts for different types/reasons for outbound call failures

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Iam shared this idea  ·  Sep 12, 2025

3. RingCentral Automator- AI-generated replies to missed calls

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Iam shared this idea  ·  Aug 18, 2025

4. for the app to pause recording from ACR

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  Aug 5, 2025

5. Configure or modify the Analytics Reports dashboard in RingCentral for Salesforce

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   2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  May 19, 2025

6. Have an option to change the number of rings for extension in fixed in order call queue setting

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  May 16, 2025

7. An option to Mark calls in RingCentral application

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  Mar 25, 2025

8. Assign a ringtone to a number or group

   43 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  Mar 3, 2025

9. Auto Assign New Users to HUD

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  Feb 4, 2025

10. Minimum password length of 8 characters for third party SIP endpoints

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    Under Review  ·  0 comments  ·  Events & Video » Legacy Meetings (RCM)  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  Jan 27, 2025

11. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    129 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  Jan 17, 2025

12. Call transcription option in Bullhorn

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    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminByrne (Group PM, RingCentral) responded

    This feature exists and is standard in RingCentral App Connect.

    Iam supported this idea  ·  Nov 15, 2024
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    Iam commented  ·  Nov 15, 2024  ·  Edit…  ·  Delete…

    We want to have the AI notes summary and tasks automatically uploaded into Bullhorn CRM

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13. Manage Post-call Summary and Automatic notes account wide via Admin Portal

    13 votes

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    New  ·  2 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  Nov 15, 2024

14. Option to show the forwarding extension number on a federated account

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Iam shared this idea  ·  Nov 14, 2024

15. DISABLE AUTOMATIC HOTDESK SESSION TIMEOUT

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    1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  Nov 14, 2024

16. Forward ignored call queue calls to voicemail

    23 votes

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    New  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  Sep 18, 2024

17. Implement a feature that gives paid RingCentral accounts priority access to the newest app builds and updates.

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  Sep 10, 2024

18. Add RingCentral's Messaging to the Embedded Dialer experience in MS Teams

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  Aug 7, 2024

19. Total time of outbound calls including calls that were answered and the calls that were missed or went to voicemail are combined/calculated.

    8 votes

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    New  ·  0 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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    Iam shared this idea  ·  Jun 12, 2024

20. Option to turn off the ability to receive calls from External number

    12 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  Jun 5, 2024