Settings and activity

54 results found

1. An option to Mark calls in RingCentral application

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  Mar 25, 2025

2. Assign a ringtone to a number or group

   39 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  Mar 3, 2025

3. Auto Assign New Users to HUD

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  Feb 4, 2025

4. Minimum password length of 8 characters for third party SIP endpoints

   5 votes

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   Under Review  ·  0 comments  ·  Events & Video » Legacy Meetings (RCM)  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  Jan 27, 2025

5. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   85 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  Jan 17, 2025

6. Notes summary automatically uploaded to Bullhorn CRM

   4 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Iam shared this idea  ·  Nov 15, 2024

7. Manage Post-call Summary and Automatic notes account wide via Admin Portal

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   New  ·  1 comment  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  Nov 15, 2024

8. Option to show the forwarding extension number on a federated account

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Iam shared this idea  ·  Nov 14, 2024

9. DISABLE AUTOMATIC HOTDESK SESSION TIMEOUT

   5 votes

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   1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Iam supported this idea  ·  Nov 14, 2024

10. Forward ignored call queue calls to voicemail

    16 votes

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    New  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  Sep 18, 2024

11. Implement a feature that gives paid RingCentral accounts priority access to the newest app builds and updates.

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  Sep 10, 2024

12. Add RingCentral's Messaging to the Embedded Dialer experience in MS Teams

    6 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  Aug 7, 2024

13. Total time of outbound calls including calls that were answered and the calls that were missed or went to voicemail are combined/calculated.

    7 votes

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    New  ·  0 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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    Iam shared this idea  ·  Jun 12, 2024

14. Option to turn off the ability to receive calls from External number

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  Jun 5, 2024

15. Custom Caller ID list

    4 votes

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    1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  May 31, 2024

16. International Outbound Calling Controls

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  May 16, 2024

17. Delete past meetings

    5 votes

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  May 15, 2024

18. toggle to accept specific call queue for standard user

    6 votes

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    0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Iam supported this idea  ·  May 10, 2024

19. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes

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    24 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

    Iam supported this idea  ·  May 3, 2024

20. ENABLING COMPANY DIRECTORY SETTINGS

    6 votes

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    Needs More Information  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Iam commented  ·  Apr 22, 2024  ·  Edit…  ·  Delete…

    phone directory should have search capabilities for contacts based on department, skill, or site/location.

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    Iam supported this idea  ·  Apr 22, 2024